An SLA Template - Naomi Karten
- Book type: PDF
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- Book Name: sla-template-r5j.pdf
- Source: www.nkarten.com
an sla template - naomi karten. an sla template and how to use it © 2004 naomi karten, www.nkarten.com. all rights reserved. page 1 introduction service level agreements help service providers and their customers manage service expecta-
An SLA Template and How to Use It © 2004 Naomi Karten, www.nkarten.com. All rights reserved. Page 1 INTRODUCTION Service level agreements help service providers and their customers manage service expecta-
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